Navigation

• 1: Home

• ---

• 3: Corporate
• 4: Retail

  • Current page is 4.1: Sales Training

  • 4.2: Personal Shopper
  • 4.3: Customer Service
  • 4.4: Merchandising Store

• ---

• 6: Online Courses
• 7: Campus Courses
• 8: Products
• 12: Certification

• ---

• 16: About
• 17: Blog
• 18: Skype Consult

• ---

• 23: Site Map

Our interactive workshops include The Five Step Plan, a proven-successful sales method for salespeople.  Learn how to increase sales and enhance customer loyalty.  Benefit from small classes that include role playing, games, discussions and feedback.  Sessions can be customized to last anywhere from 2 hours to an entire day and are always fun and inspirational.

• Five Step Plan (Prospect, Rapport, Qualify, Present, and Close)
• Profiling a Customer
• The Retail Environment
• Fitting Room Techniques
• Customer Service Stars