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  • 4.1: Sales Training

  • Current page is 4.2: Personal Shopper

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This niche service has gained in popularity in recent years.  Customers are demanding better quality of service and retailers acknowledge that Personal Shoppers fit the bill.  Gillian Armour has extensive experience in the creation of Personal Shopping Services at the Department Store level and whether you are a large or small retailer we can train your staff on the many aspects of being a Professional Personal Shopper.  Training classes can be customized or if you prefer one on one coaching is also available. 

• Develop a client base
• Appearance and Dress Analysis
• Body Types and Shapes
• Separates and Coordinates
• Fashion ABC’s
• Wardrobe Shopping
• Product Knowledge
• Sizing Guidelines
• Budget Plans
• Customer Protocol and Etiquette
• Sales Techniques
• How to Shop the Store
• Your "A-List" Book